![]() ![]() When a Genius pulls a part from behind the Genius Bar, nobody knows whether that part is new or refurbished.Īs an aside, one of the most common complaints I used to receive from people whose devices I was fixing went something like this: In truth, it’s a process shrouded in mystery. When I used to work for Apple, a common question I used to get was about how Apple refurbishes their products. (Drumroll, please.) The box! The Truth About Refurbished Apple Products There is one difference between new and refurbished Apple products. The One Difference Between New And Refurbished MacBook Pro, iPad Air, iPad Mini, MacBook Air, and Other Apple Products If you’d like to read Apple’s official explanation about Apple Certified Refurbished Products, their website has a detailed explanation about all the steps they take to make sure refurbished products are as good as new. Just like the warranty process, both new and refurbished Apple products have the same 14 day return policy. Both new and refurbished Apple products come with the same One-Year Limited Warranty.
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